A conference call is when one party makes a telephone call to another party, and participants in both parties have the opportunity to take part in the call. In the past, a three-way system of calling was frequently used. However this is only effective for personal communication, but not for meeting business needs. A business requires a large audio, video or VoIP services. The system which some businesses currently have may not support extra lines or larger bandwidth. Your company can either invest in an in house, call system or invest in a conference call provider.
Businesses require conference calling services to meet their daily communication needs, with both internal and external parties. Conference calling is typically used for client meetings, sales presentations, team meetings, training courses, communication with internal employees, and project meetings. It is the best way to reduce travel costs, and increases productivity because it eliminates the need for employees to leave the office to attend meetings.
Conference calling is often used with web conferencing, where documents and presentations can be shared through the internet. Business conference calls are usually hosted by an operator.
Before you select a free conference call provider, consider the following points:
- Keep a track of your conference calls and try to estimate future usage. Ensure each department is keeping a track of how much time is during conference calls. When deciding upon a provider, this will help you select a plan with enough bandwidth, hopefully eliminating overage charges.
- Look for providers that provide personal customer service and use the latest technology. Since you will be signing a contract with this company, you want to make sure that the quality of your conference calls remains clear and without problems.
- Ask your potential conference call provider to hold a conference call, as a demo. This will provide you with a real life sample of the service.
- Look at all the different plans that are available. Pay attention to hidden fees and the ease with which you can upgrade or downgrade your plan choice. The most efficient plans have a set charge with unlimited minutes. This eliminates the need of keeping track of minutes.
- Choose a service provider who has a global presence. If a company states that are international, verify the veracity of this information.
- Choose a large telephone company to provide your conference calling service, such Sprint or Verizon.
- Bell is an excellent company to choose, because they offer several varieties of plans and they operate with small and large businesses. They have over seventy years in the telecommunications industry, and therefore offer a reliable, and easy to use, service.
- Small businesses and work from home offices, can take advantage of VoIP Conferencing. This is inexpensive, and enables unlimited users and unlimited minutes. It also helps you stay within your budget.
- Avoid getting into a contract with companies that provide per minute rates. This often proves to be expensive deal.
- When deciding upon a service provider, inquire about invoicing options. Many companies will bill you after each conference call. Some will bill you at the end of the month. Invoicing is an important point to consider if you are on a pay per minute plan of a stable rate.
Free conference calling, continues to be growing trend among day to day business operations. By researching potential conference call providers, you will avoid many hassles and disappointments, not to mention losing money. It will be a successful undertaking for any business, because it will help to curb traveling costs, and increase productivity.